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We guarantee all our products. If there is a mistake with your order or your product is defective please call (732)-637-0810 or email sales@totaltechdirect.com to receive directions on how to obtain a refund. Refunds will only be issued within 14 days of the date on the invoice of your order. All items must be returned in their original condition including original box, packaging, manuals, and accessories. It also needs to have the original serial # or UPC code intact.
Upon winning an auction, payment for your item(s) must be received within 7 days. We accept PayPal and credit cards through PayPal.
We can be reached 3 different ways: Email: sales@totaltechdirect.com Telephone: (732)-637-0810 AOL Instant Messenger: totaltechdirect *Telephone
support is available Monday thru Friday 10AM to 4PM EST
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